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Two things I want to remember:
1. Real assisted living is a wonderful thing. The underlying idea behind assisted living, in its original form, was that people would live independently and only get help for the things they needed help with. There was a lock on the door to the apartment. The first priority is on autonomy and quality of life, not on safety or the efficiency of the institution.
2. Several times, Gawande describes a valuable conversation that happened between patients coming to the end of their lives and either doctors or adult children. These four questions helped flesh out the patients' priorities in living well in the limited amount of time left to them.
1. What is your understanding of your condition?
2. What are your biggest fears and concerns?
3. What goals are most important to you?
4. What trade-offs are you willing to make, and what are you not?
In each of the instances he describes, these four questions help tremendously in clarifying the treatment choices that will maximize the patient's quality of life, something that is different for everyone. More than once, an adult child faced with a difficult decision that has to be made quickly about a surgery has clarity about good choices, thanks to having this conversation with their parent beforehand.
There's a lot more to the book. You should go read it.
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